Contact
A person reads these.
ExpenseGauge is small. There is no ticket queue and no bot answering first. Write in plain words and say what you were doing when it went wrong — that is usually enough.
We answer within two working days, and within 30 days for anything about your personal information, as the privacy policy says.
Write to us
Before you write
Two things that save everyone a day.
A receipt was read wrongly
Correct it in the app first — that correction teaches the app, and a shop it has met once is recognised the next time. Write to us if the same mistake keeps coming back.
Something about your data
You do not need us to get a copy: the export in the app contains everything. To have something erased from the server — one receipt or the whole account — write to the address above, or send the request from inside the app. We do it within 30 days and tell you when it is done.
Billing
Cancelling is done inside the app, not by email. If a charge looks wrong, tell us the date and the amount and we will trace it.
Something is broken right now
Tell us what you tapped, what you expected and what happened instead. A photograph of the screen is worth a paragraph.